Privacy Policy
Last updated: June 11, 2026 · Lestacworld Holiday Planners LLP
1. Introduction
FinlandPackage.com ("we", "our", or "us"), operated by Lestacworld Holiday Planners LLP, is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your data.
2. Information We Collect
2.1 Information you provide directly:
- Name, email address, phone number, and WhatsApp number
- Passport details and travel document information (for booking purposes)
- Travel preferences, dietary requirements, and special requests
- Payment information (processed securely through payment gateways)
2.2 Information collected automatically:
- IP address, browser type, and device information
- Pages visited, time spent, and referral URLs
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Process and manage your travel bookings
- Communicate with you about your trip via WhatsApp and email
- Generate GST invoices and tax-compliant receipts
- Provide customer support before, during, and after your trip
- Send relevant travel updates, visa reminders, and itinerary information
- Improve our website and services
- Comply with legal obligations under Indian law
4. WhatsApp Communication
When you contact us via WhatsApp, your number and conversations are subject to WhatsApp's Privacy Policy in addition to ours. We use WhatsApp as our primary support channel. By initiating contact via WhatsApp, you consent to receiving trip-related communications through this channel.
5. Sharing of Information
We may share your information with:
- Finland-based service providers: Hotels, activity operators, transport companies necessary for your booking
- Visa agencies: If you opt for our visa assistance service
- Airlines: For flight bookings made on your behalf
- Payment processors: To securely process payments
- Legal authorities: When required by law
We do not sell your personal data to third parties for marketing purposes.
6. Data Storage & Security
Your data is stored on secure servers. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for 7 years for tax and compliance purposes. You may request deletion of non-essential data after your travel is complete.
8. Cookies
Our website uses cookies to improve your browsing experience. These include:
- Essential cookies: Required for website functionality
- Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
- Preference cookies: Remember your settings and preferences
You can disable cookies in your browser settings, though this may affect some website functionality.
9. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where legally permissible)
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at info@finlandpackage.com.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Children's Privacy
Our services are not directed at children under 18 years of age. We do not knowingly collect personal data from children without parental consent. Minors travelling with our packages must be accompanied by a parent or guardian.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be notified via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Governing Law
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and applicable rules thereunder.
14. Contact Us
For privacy-related queries or to exercise your rights:
Lestacworld Holiday Planners LLP
Email: info@finlandpackage.com
WhatsApp: +91 91460 96727